Our free standard shipping option applies to all domestic shipping address in the United States. Please allow 1 to 2 business handling time. Days stated are business days only and does not include weekends and holidays. This offer does not apply to Alaska, Hawaii, US Virgin Islands, Puerto Rico and International orders.
We offer 2nd Day and Expedited shipping options. Cut off time for 2nd Day and Expedited shipping is 12 PM PST.
We also offer warehouse pickup in Los Angeles. An email confirmation will be sent and you can pick up your order the following business day upon receipt of email. Pick up hours are from 10 AM to 2:30 PM PST Monday to Friday.
It is important to note that differences in color between our website and the fabric are not considered defects or imperfections. We cannot be held responsible for what is displayed on a computer screen, as all screens are different. The only way to be sure of our colors is to order a fabric sample from our website. We encourage all customers to order fabric samples from us, the cost of which can be deducted from a future order if requested.
All custom orders will be made to the exact specifications written on the description section on the order form. When pressing submit, you are agreeing to purchase the order as it is stated on the form. Due to our custom manufacturing, any item wider than the width of our fabric (which can be found in our Fabrics section) will be made in several panels, and it will have visible seams. An item that contains seams is not considered a defective item, and will have been written on the order description.
Custom orders as indicated on the order are non-refundable. After order has been confirmed no modifications and changes can be made.
We are very proud of our craftsmanship and stand behind our products. We guarantee the quality of our products and will replace any item if it arrives to you with a manufacturing defect.
We also understand that things come up and plans change. Customer satisfaction is extremely important to us and for that reason, we are happy to accept any unused item for a full refund within thirty (30) days of when you received the item. We only ask that you pay the return shipping cost and once we receive the unused item, we will offer you a full refund.