We are proud to offer free shipping to all addresses in the contiguous United States. Please allow 1 to 2 business days for handling time. Shipping addresses in Alaska, Hawaii, US Virgin Island, Puerto Rico and internationally do not qualify for complimentary shipping.
2nd Day and Expedited shipping options are available for your convenience. Orders must be placed by 12 PM Pacific Time in order to ensure these expedited shipping times.
With the surge in the online shopping for this holiday season, carriers are expecting delays in pickup and shipping. We are committed to the safety of our team members, and we are making every effort to fill all our orders as promised, however due to the issues with carriers and the expected surge of orders, please allow sufficient time for delivery.
We guarantee that face masks will ship out of our LA factory 1 business day from the time the order is placed. If for some reason your order does not ship out within this time frame, we will credit you $25 (or the amount you paid for one mask). Please contact firstname.lastname@example.org if you feel your mask has not shipped within 1 business day.
There may be color discrepancies between what you see on the website and the color of the fabric when you receive it due to website and screen display variances. In most cases, these discrepancies are very minor however we highly recommend that if you order samples to verify the color is what you’re anticipating. The cost of the fabric sample can be deducted from your future order if request. If you have any other questions, please feel free to reach out.
Custom orders are made to the exact specifications requested and recorded on the description section of the order form. Because these orders manufactured specifically to your needs, they are non-refundable. Modifications to the order are not possible after the order is confirmed.
Please also note that any item that is manufactured wider than the stated width of the requested fabric will require a visible seam. Please let us know if you have questions or concerns about seams specifically and we are happy to advise.
We know you have many choices and appreciate your patronage!