We are very proud of our craftsmanship and stand behind our products. We guarantee the quality of our products and will replace any item if it arrives to you with a manufacturing defect.
We also understand that things come up and plans change. Customer satisfaction is extremely important to us and for that reason, we are happy to accept any unused tablecloth or table decoration for a full refund within thirty (30) days of when you received the item. We only ask that you pay for the actual cost of shipping to and from you. For your convenience we can provide you with a paid return shipping. The actual cost for the shipping, and return shipping would be deducted from the refund issued after return of the unused item.
Face Masks.
Cloth Face Masks are non-returnable. All our masks are made and shipped from our facility in Los Angeles, and due to the possibility of cross contamination we are prohibited from accepting any returned packages.
We like to make sure you are confident of your purchase, and we have described the mask design and specifications in details. Please take the time to read the details of the mask and if any question remains unanswered, please feel free to email our design team at mask@lalinen.com
Please contact us directly to arrange an exchange or refund. Email help@lalinen.com and include your order number.